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Untitled Document
Return and Refund Policy
Deliver
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Q: What kind of shipping is EzAsiaMall use?
A: Our product will be shipping by FedEx, UPS and POST OFFICE EMS services
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Q: How do I know when my product has been send?
A: Customer will be reminding by e-mail with the tracking number when the products been send out, also at our web site in your account will be renew tell you that your product has been send
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Q: How long does it take for me to get my product?
A: Normally the shipping only cost 2 to 3 business day
Return and change
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Q: what if the product is broken when I receive?
A: when we shipping our product, we will make sure the product is well wrap-up and safe to ship. If the product is broken when you receive, please mail us or call our customer services (email: services@ezasiamall.com Tel: +886 225313693 Skype: ezasiamall)
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Q: what if I dont like the product when I receive and I want to change or return?
A: Please notes that we only return or change our product is unopened or the product is broken by our mistake. If you have any question please contact us
(Email: services@ezasiamall.com Tel: +886 225313693 Skype: ezasiamall)
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